Warranty & Returns Policy

Make sure the product is returned in its original packaging and product is identified as our supply, we will not accept un-used products with damaged/modified packaging

Buyer should pack the products properly to avoid any damage during transportation.

20% Restocking fee will apply for unused goods returned unused. (Unused returns are accepted up to a maximum of 60 days from the date of purchase).

Credits or replacements for products that are received physically damaged will only be accepted if we are notified within 3 Days of receiving goods.

This is the period our courier will honour goods damaged in transit.

Please check all orders received carefully upon delivery, and notify us within 24 hours of receiving your package.

 

Product Requests Cancellations – If you request a product we do not stock and cancel it after it ships, shipping costs must be covered on returning the product.

RMA

1 Pack follow RMA procedure carefully and return to our warehouse address below make sure to include RMA number. (please ensure item is tracked, as we do not accept responsibility for lost returns)

2 Returned goods will be replaced or credited to your account within 10 working days of return. (note: replacement may not be applicable if COG changes)

3 To use a credit note then select Purchase Order as payment method when checking out on your next order. If your credit note amount exceeds the next order amount then we will contact you for payment method of balance.

4 Items that are covered under warranty, will be replaced or credited at current website prices.

Click Here To Create An RMA.

Manufacturer Warranty Period:

HDD Drives – 12 months

Chargers – 6 months

SSD Drives – 3 Years

Batteries – 3 Months

Parts – 3 Months , except where stated, (direct manufacturer warranty etc.).

Pre Tested iPhone LCD’s – 3 Months warranty.

Samsung Original LCD’s – Please note that these are to be tested before fitting, if fitted and a problem occurs, the LCD and handset will need to be sent to a Samsung service centre.

Returns Warehouse:

ITPartsCork,

32 Grand Parade,

City Centre,

Cork.

+353 831626822